Find the Admin Username & Password on the modem sticker. 4. Select Utilities in the main menu. 5. Select Upgrade Firmware in the left sidebar. 6. Check the Upgrade Status area. If it says Upgrade Firmware, proceed to step 7 to continue the update. If it says Firmware is up to date or N/A, you don't need to update. To reset a CenturyLink modem, press and hold the reset button for 10 seconds. Release the button to initiate the modem's reboot process.Resetting your CenturyLink modem becomes necessary when you experience connectivity issues or want to resolve technical glitches. It is a simple proceA modem does not create a wireless network; you need a router to do that. Many people use the two terms interchangeably because these days their functions are often combined into one piece of equipment. With CenturyLink, our modem/router combo is called a gateway, but we often call it just a router or just a modem, because these are the terms ... Once the new modem arrives and you get it set up, you will then need to return your existing leased modem to CenturyLink. How to return your old modem Visit the Modems/Routers main page for more information about CenturyLink modems. If you’ve chosen a router that is separate from your modem, you’ll need to connect the two using a basic ethernet cable. Follow your router’s instructions on how to access the router’s web interface to connect to WiFi. Create a new network name. Keeping the default network name can be a security risk as it gives hackers more insight ...The advanced options and settings on your modem are for experienced users only. Our how-to articles provide basic instructions. Our how-to articles provide basic instructions. In most cases, you do not want to change these settings unless you have advanced knowledge of networking or are advised by a technician.CenturyLink offers a range of all-in-one modem/router gateways, including the Zyxel C3510XZ, Axon C4000s, Zyxel C4000s, and Zyxel C3000Z, which are specifically selected based on your CenturyLink service. These all-in-one devices combine the functionality of a modem and a router, eliminating the need for separate units and simplifying your home ...Pretty much repeating what most people said here. All you have to do is return the equipment at a store and by end of the business day the charge will come off. Keep the receipt. If you aren’t by a store then you can go to a UPS store and return it there. They have the ability of returning the equipment at no charge.Shop on Amazon. If you want the best router for CenturyLink, the TP-Link Archer AX72 Pro is a good fit for gaming, working, or live streaming at top internet speeds. Plus, we think it’s one of the best TP-Link routers money can buy. To start with, the router has a dual-band AX5400 WiFi 6 with 574 Mbps at 2.4GHz and 4804 Mbps at 5GHz.Select the button to start the return label operation. On the UPS site, click "Continue as Guest" and then follow that user at acquire your return label. Launch Your UPLANDS Return. Show some special notes for which rear of the page about canceling service, returning a faulty modem, or using a self-provided remote .If you’ve gone through the steps to troubleshoot your WiFi signal and still aren’t seeing significant improvement, you’ll likely need to upgrade your router. These … On the UPS returns page, select Continue as Guest. Enter the email address that is used as your Quantum Fiber username.*. Enter the name and phone number that are associated with your Quantum Fiber account.*. Select a return label option. Pack the equipment securely in a box and take it to a UPS shipping location with the return label or QR code. Download the CenturyLink app. You can use the app to track your modem shipment and to set up your new CenturyLink modem and connect your service. When your modem arrives, it will contain include instrucions to start service using the app. The app is also the best way to manage your service, billing and payments, and account settings.CONS. Price - It’s not cheap, but it’ll pay off in the long run. Our number one solution to your connection conundrum is the CenturyLink C3000A. A dual-band modem, it emits two independent wireless signals simultaneously amounting to a stronger, faster, and more stable network connection.I will be moved out of the locations of service by the end of today. Take the hardware with you, and you should be able to mail it in... DO NOT DROP IT OFF at a CenturyLink location. If you mail it, make sure you can prove it. centurylink.com/returns.Solution: CL Modem: Transparent Bridge Mode, VLAN tag 201, and turn off DHCP!. Router WAN port: PPPOE with CL credentials. No VLAN settings. DHCP needs to be turned off in the modem so that a sub-network is not created between the modem and the router causing a double NAT.Make these quick steps to modify the PDF Centurylink return label online free of charge: Register and log in to your account. Log in to the editor with your credentials or click Create free account to test the tool’s capabilities. Add the Centurylink return label for editing. Click the New Document button above, then drag and drop the ...dhcp then you need to vlan tag wan to 201 (THIS) I currently switched to quantum fiber and was told i dont need a ppoe, that its all dhcp, NOW im not well versed but have some knowledge as to what these mean im currently about to try these steps assuming im just skip the whole ppoe part and just vlan 201 and move on.Nov 3, 2023 ... In this short video, I am going to show you how to bridge a Centurylink modem. I have ended my subscription with century link, and I have to send the equipment back... the last time I replied to this thread i was upgrading to another modem, but this time I actually cancelled service altogether, I have the return label that i printed out, i have the modem and the wires that came with it. A modem does not create a wireless network; you need a router to do that. Many people use the two terms interchangeably because these days their functions are often combined into one piece of equipment. With CenturyLink, our modem/router combo is called a gateway, but we often call it just a router or just a modem, because these are the terms ...Here's how to check: Sign in to My Brightspeed and find "Internet" under the Services tab. Then look for an "Upgrade Modem" link to go to online ordering. If you don't see the link, you can't order online at this time, but you may still be eligible for an upgrade. Call or chat and an agent will help walk you through the process.When you’re looking for a reliable internet provider, CenturyLink is a great option. If you’re thinking about getting internet from this provider or if you’ve recently become a cus... Fill out every fillable field. Ensure that the information you add to the Centurylink Return Label is updated and accurate. Include the date to the record with the Date feature. Select the Sign icon and create a signature. Feel free to use three available alternatives; typing, drawing, or capturing one. If you are installing a CenturyLink modem that you already have from previous service, do the following: Plug in the modem's power cord and perform a factory reset . This is necessary to clear the previous credentials and allow the equipment to connect to your new service. Connect your modem with an Ethernet cord. Call for account, billing, and repair support. 800-603-6000. Monday-Friday. 8 a.m. - 6 p.m. local time*. *There is some repair support outside these hours. CenturyLink is here for all of your customer service needs. We're here to help with new service, billing, tech support and more.Email following. We received your request to cancel your CenturyLink services. If you are currently leasing your equipment from CenturyLink, be sure to return your equipment within 30 days. For a printable prepaid shipping label to return equipment, go to the modem return site and enter your account number and last name.Here’s what you need to know about CenturyLink modem return issues. When you cancel your CenturyLink service, the company will send you a self-addressed shipping label to return the modem. However, if you don’t use this label and instead try to return the modem on your own, CenturyLink may refuse to accept it.How to return a CenturyLink modem; CenturyLink compatible modems; How to reboot your modem; Upgrade or replace your modem; How to access the modem settings; Enable …To access your modem remotely you will need to use https:// followed by the modem WAN IP address. You can manage the Administrator Username and Password for the modem GUI here. Remote Console: Enables telnet or SSH access to the router from a WAN connection using the WAN IP address of the modem.Please note that for the final step you will need to return to this Web page and click the "next" button. Step 1. Follow the instructions in the user manual for your high-speed Internet modem to configure the modem with the following permanent settings: ... After configuring your modem with the permanent settings, click the "next" buttonIf you aren’t happy with your CenturyLink service, you may want to check out Xfinity. Howchoo may earn a small commission when you order products and services through our affiliate links. 1 – Locate the Reset Button. Look for the factory reset button on the back of your modem or router—it’s likely red.It's an annoyance I am used to dealing with so it doesn't bother me that much. I got a confirmation number for a refund for the modem lease charge and then, ...CenturyLink Security by McAfee is included at no extra cost with your High-Speed Internet service for installation on at least five of your compatible devices (Windows, MacOS, Android, iOS). Customers with Secure WiFi on their leased modems can get protection on up to 20 devices.Special instructions. Canceling Brightspeed service. Using your own (non-Brightspeed) modem. Returning a faulty or outdated modem. Download the Brightspeed Return …If you return your old equipment after the 30 days, you will not receive credit for the charge, and the equipment will not be returned to you. ... pack-and-return-the-modem.html 4. Attach the return shipping label to the box. 5. Take the box to any authorized UPS Shipping Center, which include: • The UPS Store • StaplesWhen you’re looking for a reliable internet provider, CenturyLink is a great option. If you’re thinking about getting internet from this provider or if you’ve recently become a cus...They sent me a UPS package with a new modem and now I need to send the old one back. The package didn't come with a return shipping label. Centurylink's website has a link …Secure WiFi: If your modem includes the Secure WiFi feature, it should ... Then, return to this website to ... We have the speed you need that fits your online ... If all payments on final bills are made by the due date, then any credits or deposits that are owed to to you by CenturyLink will be sent by check. You can expect to receive a check in the mail 30-45 days after your closed account has held a zero balance. We'll mail the check to the mailing address on your account. How to check your cord connections. Select your type of modem below to see instructions. C4000 modems. All other CenturyLink modems. Do you have both Internet AND Home Phone service from CenturyLink? If YES, then you must have DSL filters or splitters installed on your phone lines.Wait 30 seconds to 1 minute. Be patient! Wait a minimum of 30 seconds to allow the modem memory to fully clear. Plug the power cord back in and wait for the power light and internet light to turn green (or the C4000 single status light). It can take 3-5 minutes to fully boot back up. Green light on the C4000 modem shows internet connection.Move your service with My CenturyLink. Some customers can move their service online. Sign in to My CenturyLink and scroll down on the home screen. If you're eligible to order a move online, you'll see that option, as shown in the screenshot.If you’ve chosen a router that is separate from your modem, you’ll need to connect the two using a basic ethernet cable. Follow your router’s instructions on how to access the router’s web interface to connect to WiFi. Create a new network name. Keeping the default network name can be a security risk as it gives hackers more insight ...A router shares information back and forth between devices, forming a LAN (local area network), which it then connects to the modem, letting all the devices in the network use the same internet connection. The router can be housed in the same box as the modem, or it can be separate in some cases. It connects to multiple devices using Ethernet ... The preferred method to reset your modem is through the modem settings GUI. If this isn't an option, you can do it manually using the reset button on the back of the modem. Click to open instructions for your chosen method below. Preferred: Modem settings (GUI) instructions. Manual RESET button instructions. I'm trying to get a refund on an unused modem. I cancelled my service and they told me I have 30 days to return the modem but I have not been able to get an emailed or physical shipping label to return the modem. It has not expired but I have called about five times now asking for an emailed copy and I have request a second physical copy.Find the Admin Username & Password on the modem sticker. 4. Select Utilities in the main menu. 5. Select Upgrade Firmware in the left sidebar. 6. Check the Upgrade Status area. If it says Upgrade Firmware, proceed to step 7 to continue the update. If it says Firmware is up to date or N/A, you don't need to update.Reach out the social media team with your account number, complete service address, and just ask straight up if your modem was being lease or was purchased. They can give you a answer lickity split. otherwise look on your bill, older billing code for modems cause a line item for the modem lease, while the newer ones cause the entire service to ...Customer: I need to get a return label to send my modem back or a address. JA: I understand that you need assistance with returning your modem to CenturyLink. Have you already contacted CenturyLink's customer service regarding this issue? Customer: yes JA: Could you please let me know if you are looking for a return label to be sent to you …FAQs: Switching from CenturyLink to Quantum Fiber. If you received notifcation or would like to know more about moving your existing CenturyLink internet service to Quantum Fiber, you probably have questions. You can find answers to the most frequently asked questions here.It's an annoyance I am used to dealing with so it doesn't bother me that much. I got a confirmation number for a refund for the modem lease charge and then, ...If you’ve gone through the steps to troubleshoot your WiFi signal and still aren’t seeing significant improvement, you’ll likely need to upgrade your router. These …CenturyLink self-install step-by-step. Step 1: Plug the power chord to a wall outlet and connect it to the back of the modem. Step 2: Connect the green DSL cable to the DSL port on the back of the modem and a working phone jack. Step 3: Wait while the modem boots up (up to 15 minutes).Centurylink print return label. Conin the new modem kit will be a url for you to print a prepaid return label to return your old equipment. This includes remote control cables and wireless accessories. At the end of the conversation do not close the chat box. Return service 8 shipping labels later ordered gigabit fiber in denver in 121 and ...We've created a series of self-help and install videos to empower you to quickly get connected. This video is a step-by-step guide of how to setup your modem...The service must be closed within the month (30 days) for a full refund. Equipment leased must be returned within 30 days for a full refund. Product hardware should not have undergone any damage. Returning a Defective Modem.You would have to do it twice. On the CL router you would need to forward your port to the ip of your personal router, then on your personal router forward your port to the device you need the port open on. Basically the same as before just 1 extra forward. Edit as an example i had a webcam I wanted to access from outside of my houseAs your service transfers to Quantum Fiber, you may see a little downtime based on the two scenarios below: Scenario 1. If you have a SmartNID installed (see picture below), that means fiber service is already connected to your home or business, and you don’t need a technician installation or any new equipment. You will experience a brief service … A router shares information back and forth between devices, forming a LAN (local area network), which it then connects to the modem, letting all the devices in the network use the same internet connection. The router can be housed in the same box as the modem, or it can be separate in some cases. It connects to multiple devices using Ethernet ... Certified Brightspeed modems. "Certified" denotes that our modems have undergone testing on the Brightspeed network to ensure that they operate as anticipated and are compatible with our internet-based system. All of the active Brightspeed-certified modems are listed in the drop-down menu below. Find your model number on the modem sticker.1. Connect a device to your network over WiFi or using an Ethernet cable connected to your modem. This works best on a tablet or computer. 2.Buying a new or used car is an exciting time. But in some instances, car buyers splurge on a car purchase and they finance a vehicle that's beyond their budget. Fortunately, there ...If you need for return a modem to CenturyLink, it’s important to follow the packing and shipping tutorial to ensure your package is processes correctly and avoid every unreturned modem fees. In addition, see a few special notes the apply supposing you are canceling service , returning a faulty wireless , or have connected service include a ...You can use your own router with your CenturyLink connection if you'd like, but first you need to decide whether you should. A new modem and router are often included with your new subscription from the majority of ISPs, including CenturyLink. This router and modem - or an all-in-one router - is often free as part of your plan or is paid ...In today’s fast-paced digital world, reliable internet and communication services are essential for businesses and individuals alike. CenturyLink Help Center is a comprehensive sup...That said, if you have a much older modem, you may need a new replacement. Will My Account Information Stay the Same? Yes, you can still use all your CenturyLink login credentials to access your ...In both cases CL uses VLAN tagging. If it's not an ONT, and just a router, then you don't need to use their router at all, as long at your router supports VLAN tagging. Plug the WAN into your router and configure it for DHCP with VLAN tagging set to 201. That's it. If it's a router + ONT then set it to bridge mode.... CenturyLink, Zyxel C1000Z ... I've also tried to port-forward through the modem to the router. ... Do not plug anything into the WAN port of the Asus. If you need ... When you want to replace or upgrade your CenturyLink modem, or if you cancel your Internet service and have been leasing your modem, you'll need to return that equipment to us. We'll walk you through how to get your return label and pack up your modem so that it reaches us safely and is processed correctly. Let's start by getting your return label. Find out which modems offer the latest internet technology from CenturyLink. CenturyLink's all-in-one modem/router, referred to as a gateway, allows you to connect your WiFi-enabled devices to the internet without additional equipment. The newest gateways that we provide are shown below. C4000. C3000. C3510XZ. When you enroll in My CenturyLink, you create a username and password, which you will use to access your account each time you sign in. If you know your username and password, all you have to do is enter them and click "Sign in." If you don't know your username or password, not to worry. We can help you get your username or reset your …Feb 23, 2024 ... ... do this – the fastest way is to search “fiber internet near me.” This search should return ... the installer will need access to both the outside ...Making returns can be a hassle, but Catherines.com makes it easy to get the most out of your return. Here are some tips to help you make the most of your return experience. Before ...Whether you are a new or existing CenturyLink customer, we’ll send an order confirmation to the email address you provided when you placed your order.This email will include details such as your order number, service activation date, installation date if relevant, a link to track your order status, and your estimated charges.